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Townsville, Australia International Safe Community # 103

TTSC Site Visit TTSC Site Visit
(Site-visit report forTTSC.pdf - 203.65 Kb)
TTSC Application TTSC Application
(TT_SAFE_COMMUNITIES application Light Version.pdf - 1.34 Mb)
Designation Newsletter TTSC Designation Newsletter TTSC
(Dsignation report Townsville Thuringowa.pdf - 276.87 Kb)
Alternative Version of Community Outline Alternative Version of Community Outline
(TSC Outline Reviewed August 09.pdf - 431.45 Kb)
Townsville Thuringowa
Townsville Thuringowa

Safe Community programme. Application received April 2006. Site Visit 18th-19th May 2006. Designation Ceremony October 11th 2006.

Country: Australia, State of Queensland
Number of inhabitants: 155,371
Programme started year:  2002
International Safe Communities Network Membership: Designation year: 2006

For further information

Marie-Claude Brown
Co-ordinator, Townsville Safe Community
5-21 Denham Street (PO Box 5874)
Townsville  QLD  Australia 4810
P +61 7 4722 5810
F + 61 7 4721 4896

The programme covers the following safety activities
For the following age group:

  • Children 0 14 years:
    -        Child injury prevention – Home Safety Checklist
    -        Child injury prevention – Information packs delivered by local chemist
    -        Child injury prevention - Articles in the print media
    -        Child vehicle restraint fittings
    -        Driveway run overs program
    -        Stronger Families and Communities Strategy (Townsville West)
    -        Child Service providers needs assessment
    -        Supporting state and national child injury prevention strategies
  • Youth 15-24 years:
    -        Magnetic Island Schoolies Festival
    -        Partying Safe in Townsville kits for parents and teenagers
    -        Skipper pilot program
    -        Support to Shopping Centres managing youth issues
    -        Never the Same Again DVD for newly licensed young drivers
    -        Road safety presentations to Australian Army personnel
    -        Youth Week
    -        Community networks - The Youth Network; Townsville Youth Council;  Same Sex  Attracted Youth Support Group

  • Adults 25-64 years:
    -        Risk management workshops for sports clubs
    -        Alcohol awareness campaign at point of sale during holiday seasons

  • Older Adults 65+ years:
    -        Survey of Seniors Safety in Townsville
    -        Seniors safety audit of public places – training of seniors auditors
    -        Seniors safety audits of shopping centres and civic theatre
    -        Seniors Personal Safety Course
    -        Healthy and Active program
    -        Active Ageing program
    -        Seniors Week
    -        Stepping Out network and programs
    -        The Wheel of Misfortune - Intergenerational falls prevention and personal safety messages performance
    -        Seniors injury prevention - Articles in the print media
    -        Alcohol and medication awareness campaigns - The effect of age and falls prevention strategies
    -        Supporting state and national falls prevention strategies for older adults
    -        Community networks - Townsville Region Council Of The Ageing

In the following environments

  • Home:
    -        Home injury prevention – Child Safe House
    -        Home injury prevention – Preventing Injury in your Home guide
    -        Prevention of household poisoning awareness campaign
    -        HomeFront - Falls and incident at home prevention program
    -        Healthy Home - Falls and incident at home prevention program
    -        Community network - Queensland Smart Housing
  • Traffic:
    -        Motorcycle Safety Taskforce
    -        Motorcycle Safety Awareness Week
    -        Road Safety is no Accident forum
    -        Road Sense fact sheets to schools
    -        Draft plans and community consultation for Traffic Training Centre’s bike tracks
    -        Queensland Government Young Driver public consultation
    -        Supporting state and national road incidents prevention strategies
  • Occupational:
    -        CanBSafe occupational safety monthly newsletter
  • School:
    -        Bike Ed for students grade 1 to 10
    -        School Crossings programs
    -        Bike Ways program linking neighbourhoods to schools
    -        School Environment Road Guidelines to assist councils and government in road planning around schools
    -        Drugs and alcohol awareness support to school based nurses
  • Leisure:
    -        Road safety campaign at community social events (race days, rodeos, festivals, etc)
    -        Townsville  Physical Activity Taskforce – Supportive Environment Working Group
    -        Supporting state and national alcohol management strategies
  • Others:
    -        Townsville City Council Community Safety Advisory Committee
    -        Thuringowa Crime Prevention Partnership
    -        Building Stronger Community Action Team
    -        Australian Crime Prevention Institute North Queensland
    -        Neighbourhood Watch – 23 programs in Townsville and Thuringowa
    -        Townsville City Council City Safe Safety and Crime Prevention Awards
    -        Townsville City Council multi lingual crime prevention & personal safety advice
    -        Townsville Council and Thuringowa Council Pool Fencing programs
    -        Queensland Government Pool Fencing public consultation
    -        Community Network
    -        Drug and Alcohol Awareness Week
    -        Mental Health Week
    -        Community Safety Month

Violence Prevention

-        Anna Rina Rose Project – support to children living with domestic violence
-        Townsville  Anti-Violence Committee
-        Domestic violence programs and advocacy
-        Service providers needs assessment
-        Supporting state and national domestic and family violence prevention strategies
-        Supporting state and national crime prevention strategies

Suicide Prevention

-        No Name Calling/No Put Down week - anti-bullying campaign in schools and workplaces
-        Department of Communities, Queensland Suicide and Self-Harm Prevention Conference
-        Service providers needs assessment
-        Supporting state and national suicide prevention strategies

Programmes aiming at “high risk groups”

-        Feasibility study of falls prevention project for Culturally And Linguistically Diverse communities and Aboriginal and Torres Strait Islander communities
-        Survey of Gay, Lesbian, Bisexual, Transexual and Intersex Safety in Townsville Thuringowa
-        Child protection programs
-        Family CARE (Community-based Assistance, Resources and Education) – a home visiting program supporting more vulnerable families with newborn babies
-        Mindmatters – whole of school approach to promoting mental health
-        Changing Tracks in Schools – healthy transition from primary to secondary schools
-        Helping Friends – secondary school-based resilience program for students and parents
-        Resource for Adolescence program – secondary school-based resilience program for adolescents and parents
-        St Luke’s Management of Public Intoxication Program, including Indigenous clients
-        Townsville City Council Home Assist Secure program for frail older people and people with disabilities
-        Lifeline Do Care program – a personal alarm service and a volunteer visitor service
-        Townsville Councils pool fencing programs

Surveillance of injuries

Since its inception in 2002, TSC has been proactive in sourcing quantitative and qualitative data to assess possible areas of needs, high risk/vulnerable groups and/or high risk environments, on which to base its programs.  The initial needs assessment for TSC drew upon a combination of key informant interviews, government departmental data collections and local hospital morbidity and mortality data.  Since then, TTSC regularly accesses local hospital separation data derived from hospital admissions.  This data provides information on the more serious injuries and identifies the priority causes of injury.  TSC also has access to Accident and Emergency department data from 15 Queensland hospitals participating in the Queensland Injury Surveillance Unit’s injury data collection service.  Participating hospitals include a combination of metropolitan (e.g. South Brisbane), regional (e.g. Mackay) and remote (e.g. Mt Isa), but do not include The Townsville Hospital.  This data provides in-depth information on the circumstances of the injuries sustained, for example, time of injury, location where the injury took place and the activities that lead to the injury.

Other non-specific injury data, for example, local road crash data, local crime statistics, domestic violence figures and regional workers compensation information has also been used to help focus priorities for action.  TSC has also had access to council’s safety audits and program reports from member organisations, for example, Queensland Health and Queensland Transport program evaluation reports.  Demographic and socio-economic data is sourced through local government and state government publications and the Australian Bureau of Statistics.

 As a peer review process, working groups are encouraged to present their evidence of injury priorities to the Program Management Team early in the planning cycle, to ensure the highest priorities are those that proceed to the next stage.

 A Tropical Population Health Unit report for TSC, covering 1998-2004, found that the main causes of death from injury among Townsville and Thuringowa males are road transport accidents and suicide and for females the main cause is falls.  More males are hospitalised as a result of road transport accidents, while for females most hospitalisations related to injury are those that are self-inflicted and from falls.  Deaths of Queensland children less than 5 years of age from injury are lower than the state, with falls being the main reason for hospitalisation in this age group. 

  • The population base for Townsville and Thuringowa Local Government Areas as of June 2006 was 164,955.
  • The annual average of all causes age standardised mortality rate ratios were of 114 females per 100,000 population per year, and 91 males per 100,000 population per year in Townsville , between 1998 and 2004.
  • The annual average of all causes of injury age standardised hospital separation rate were 81 females per 100,000 population per year, and 82 males per 100,000 population per year in Townsville  between 1998 and 2004.

Following a Queensland Local Government re-structure in March 2008, the LAG’s of Townsville and Thuringowa have amalgamated into one city, Townsville. As a result, the Townsville Thuringowa Safe Communities (TTSC)’ program has been re-named Townsville Safe Community (TSC).


Programs and documents named below refer to TTSC or TSC according to their date of delivery, either pre-amalgamation or post-amalgamation. 

Publication (Scientific):

-        Seniors Safety Survey and report, 2004
-        Townsville Thuringowa Safe Communities – Application to the World Health Organisation for accreditation as a Safe Community

Produced information material, pamphlets, etc:

-        Statement of Intent between BHP Billiton and TTSC founding member organisations
-        TSC Mission, Vision, Values, Principles
-        TSC Terms of Reference (Program Management Team and Working Groups)
-        TSC Communication Plan
-        TSC Promotional Plan
-        TSC Sustainability Plan, December 2005 to December 2010
-        TSC Framework Grid and Map
-        TSC Partnership Analysis Tool
-        TSC Power Point speakers kits
-        TSC website:
-        TSC promotional brochure
-        “Child Safe House – Preventing Injury in your Home” Guide
-        Series of pamphlets on “standard drinks” for general population and senior population
-        Safety audit tool for public places
-        Seniors Safety Audits of Shopping Centres - overall comparative report, and individual Centre reports.
-         CanBSafe, monthly occupational newsletter produced since July 2004, distributed to 800 readers.
-        Survey of Gay, Lesbian, Bisexual, Transexual and Intersex Safety in Townsville -        Safe – Happy & Healthy, quarterly TSC newsletter produced since 2003, distributed to 370 readers.
-        Series of injury prevention articles in the print media 


Townsville Safe Community is a cross-sectional collaborative partnership, with a clear, mutually understood, shared vision for tackling the broad area of injury prevention and safety promotion. From the very beginning, TSC decided to develop a collaborative structure and not be specifically aligned to any one particular local council, department or organisation.  As such, the program’s work is shared amongst members as part of their professional responsibilities. Ultimately TSC manages to maximise outcomes from finite resources by working effectively within a broader injury prevention constituency.

TSC Program Management Team is made of nine member organisations and provides support to the working groups and the co-ordinator.  It makes strategic decisions for the overall program and supports the co-ordinator’s role.  It is responsible for the promotion of TSC; the relationships with stakeholders; the sustainability of the program; and participation in Safe Communities networks.

The program has seven working groups, each focusing on a particular demographic, environment or activity.  They are: Home and Child Safety, Occupational Safety, Personal and Social Safety, Road Safety, Seniors Safety and Sports and Recreation Safety.  In addition to these, the Safety Data and Evaluation Working Group provides research and evaluation expertise and advice.  Working groups have a special interest in injury priorities that are not well supported at the local level, or where coordination between local service providers may be lacking.

Communication between the Program Management Team and the working groups is essential.  Working group team leaders must be members of the Program Management Team, so that they can report directly on working group activities.  This process enables the Program Management Team to monitor progress and provide feedback and support. The co-ordinator supports the Program Management Team and the working groups.  It is the role of the co-ordinator to explore ways forward; to build the capacity of members; to strengthen internal processes; to identify opportunities; and to alleviate possible threats.  The co-ordinator is the only TSC full-time staff.  The position is supported until early 2007 through a partnership with the Cannington operation of BHP Billiton, an international diversified resource corporation.  It provides the co-ordinator’s salary, as well as office space and administrative support.  BHP Billiton is not represented on the Program Management Team, but links with TTSC as a key stakeholder.

  • Diagram of TSC Structure (see diagram below)

Networking is integral to the collaborative structure of TSC.  The responsibility of participating in Safe Communities or other networks is shared amongst TTSC members, who are encouraged to participate in networks at all levels, whether local, regional, state, national or international.  This broad system of networks minimises the risk of duplication of programs.

  • Diagram of TSC Network model (see diagram below)

TSC has links with the Queensland Safe Communities Support Centre, the Australian Safe Communities Foundation, the Safe Communities Foundation New Zealand, the Safe Communities Foundation in Canada and the WHO Collaborating Centre on Community Safety Promotion.

It also has close links with several other Safe Communities such as Mackay/Whitsunday’s Safe Communities, Mount Isa Safe Communities and Cairns Safe Communities, all in Queensland; Noarlunga Safe Communities in South Australia; and the ‘soon to be’ Palmerston Safe Communities of the Northern Territories.


  • International
    -        1st Asian Regional Conference on Safe Communities, Suwon, Korea, February 2002 – presentation of The pros and cons of surveillance cameras to assist local authorities, Adrienne Isnard, City Safe officer, Townsville City Council.
    -        2nd Pacific Rim Safe Communities Conference, Mackay, Australia, September 2004 – presentation of Townsville Thuringowa GLBTI survey, Adrienne Isnard, City Safe officer, Townsville City Council.
    -        14th International Safe Communities Conference, Bergen, Norway, June 2005 – presentation of Application of the SC concept by 2 Australian regional communities, Marie-Claude Brown, co-ordinator, TTSC.
  • National / State
    -        4th annual New South Wales Safe Communities Symposium, Sydney, July 2004 – presentation of Think globally, act locally – Corporate sponsorship support Safe Communities – case study, Marie-Claude Brown, co-ordinator, TTSC.
    -        Queensland Resource Council Health Safety Conference, Townsville, August 2004 – presentation of Think globally, act locally – Corporate sponsorship support Safe Communities – case study, Marie-Claude Brown, co-ordinator, TTSC.
    -        Queensland Inaugural Safe Communities conference, October 2005 – presentation of The Role of Local Government in Safe Communities, Councillor Jenny Hill, chair of the Community Safety Committee, Townsville City Council.
    -        Queensland Inaugural Safe Communities conference, October 2005 – presentation of The benefits of business partnerships in safe communities – what they want and what we can give (The BHP Billiton Case Study), Adrienne Isnard, City Safe officer, Townsville City Council.
    -        Queensland Inaugural Safe Communities conference, October 2005 – presentation of Tell Someone Who Cares - Safety Audits in Townsville 2002-2004, Adrienne Isnard, City Safe officer, Townsville City Council.
    -        AIPN 8th Australian Injury Prevention Conference, Sydney, September 2006, presentation of Shop but don't drop: Seniors creating Safe environments in shopping centres, Alison Abbott, Tropical Population Health Unit – Townsville.
    -        TTSC has agreed to a Queensland Safe Communities Support Centre proposal to work collaboratively and bring the annual state Safe Communities Conference to Townsville in October 2006.  This will coincide with the dates of the proposed TSC designation ceremony.


Townsville is  located in regional Australia, 1,500 kilometres from Brisbane, the capital of Queensland, and further still from other major Australian cities.  Travel to conferences and other network activities is extremely costly, and has only been possible through generous sponsorships and the support of member organisations. The ‘virtual’ media have been used by TSC to reduce the effect of geographic isolation.  TSC links with other Safe Communities and other networks via electronic means such as e-mail, telephone, teleconferencing, and its TSC website.  Through various means, TTSC has increased its networks by 45% in 2004-2005 period.

Aside from sharing its experience at Safe Communities, local government, health, and mining conferences, TSC actively supports the capacity building of local and regional organisations.  For example, TSC members have learned techniques that enable them to better manage projects and meetings, knowledge they apply to other areas of their professional lives, such as facilitating community meetings and mentoring other leaders in their facilitation skills; it supports the professional development of Townsville  community workers through initiatives such as the Community Network, which meets regularly and provides guest speakers on relevant topics; and the TTSC infrastructure framework model, the Framework Grid and TSC processes have been shared with many organisations.

TSC believes that through the application of a broad definition of injury prevention and safety promotion, the engagement of a wide cross-section of the community and the benefit of intersectoral partnerships, it can make its communities a safer place to live, work, learn, and play.

Speed Alert Mobile
Speed Alert Mobile
Seniors Shopping Audits
Seniors Shopping Audits
TTSC members October 2005
TTSC members October 2005
Diagram of TTSC Structure
Diagram of TTSC Structure
Diagram of TTSC Network model
Diagram of TTSC Network model
Last modified 2010-03-02 11:00 PM